The 2011 fortune cookie for some of the Hotmail account holders - approximately 17,335 users - was the disappearance of some of their e-mails (if not all of them). The situation was reestablished today, but the causes are still under investigation. If it was a bug or not, we don't know yet.
I am not a constant user of Hotmail (accessing the account once the month, maybe) but I still keep this address by nostalgia: it was my first ever e-mail account, opened in 1996. Most part of the friends I used to talk with through msn are on Gmail, few on Yahoo and more and more on Facebook or Twitter. But still, I think that you need to have a harsh competition between various providers, which will encourage following high-stakes. Almost one year ago, Microsoft announced a rebranding of Hotmail. The offer by now was to upgrade to the services already offered by the other e-mail providers.
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